What is the difference between an
item and an end product?
What are some examples of approved
end products?
Can I modify the product I
purchased?
What does "non-exclusive" mean?
What is meant by a "single
application"?
What kind of support does your
company provide after purchase?
How do I request a refund or
exchange?
What licenses are available for
your products?
What is the difference between an item and an end product?
An item refers to a product or resource that is offered for purchase, such as a software template, image, or asset. The end product is the final output or project that results from using the item, such as a website built with a template or a design featuring a purchased graphic element. The key difference lies in the transformation from the item (raw material) to the end product (final output).
What are some examples of approved end products?
Approved end products include websites, mobile applications, digital presentations, graphics, marketing materials, or software applications that utilize purchased items (like templates, stock images, fonts, etc.) in their creation. These end products can be sold, distributed, or shared depending on the terms of the license.
Can I modify the product I purchased?
Yes, you are generally allowed to modify the product you purchased. However, modifications must adhere to the licensing terms provided with the product. For example, some licenses allow customization, while others may restrict certain alterations or require attribution. Always check the specific terms of the product you’ve purchased to ensure compliance.
What does "non-exclusive" mean?
A non-exclusive license means that the product you purchase can be sold or distributed to other customers as well. The vendor may sell the same product to multiple buyers, so you do not have exclusive rights to the item. Non-exclusive licenses are typically more affordable than exclusive licenses, which offer sole ownership of the product.
What is meant by a "single application"?
A "single application" refers to a license that allows you to use the product for a single use case or project. For example, if you purchase a website template under a single application license, you can use it only for one website and cannot reuse it for other websites or projects.
What kind of support does your company provide after purchase?
We offer a range of customer support services after purchase, including troubleshooting, installation guidance, and technical assistance. Our support team is available via email or live chat to assist with any questions or issues you may encounter with our products. Additionally, we provide comprehensive documentation to help you get the most out of your purchase.
How do I request a refund or exchange?
If you’re not satisfied with your purchase, you may request a refund or exchange within a specified period, typically 30 days. Refund requests are subject to our refund policy, which can be found on our website. To initiate a refund or exchange, please contact our support team with your order details, and we will guide you through the process.
What licenses are available for your products?
We offer multiple licensing options for our products to suit various needs. Common licenses include the standard license (for individual projects or personal use) and the extended license (which allows for commercial use and redistribution). Depending on the license you choose, the terms and conditions will vary, so please review the specifics before purchasing.